Join Clay Shirky (Best selling author), David Pogue (New York Times columnist), Michael Chui (McKinsey “Big Data” analyst) and many others at the new AIIM Conference (March 20-22 in San Francisco). Become a presenter! Here’s the LINK to submit. http://www.aiim.org/Resources/Industry-News/42850 Here’s the LINK with Conference information. —– AIIM is introducing a new and unique annual conference in San Francisco, March 20-22, 2012, and is looking for forward-looking and engaging presentations. Use this opportunity to share and discuss your strategy and lessons learned for using content to engage customers or staff; automate the processing of content; and controlling content in a social, local, and mobile era. Attendees will learn from thought-leaders and early adopters, while networking and connecting with their peers. Plan the future of content management in an era of social, local, and mobile technologies. The 2.5 day conference program will consist of a series of entertaining and thought-provoking 20 minute presentations by business and IT executives. Learn about opportunities, challenges, and possible solutions Get ideas and strategies from industry rock stars and early adopters Choose between 3 tracks covering content management strategies in an era of social, local, and mobile technologies: Engage: Use enterprise content to engage customer, partners,…

Good People Behaving Badly by Helen Streck – President/CEO for Kaizen InfoSource LLC – ECM This article was co-authored with Norman Weiner, SVP Technology, Kaizen InfoSource LLC. Business Unit perceives the need for a new technology to improve productivity and increase revenue. T… read more The Need for Change Management by Christian Buckley – Director, Product Evangelism for Axceler – Social Business SharePoint There is a natural progression in the growth and development of a software development team or start-up. As the problems and your solutions get more and more complex, the tools you require to ma…read more Process Automation = Paranoia by Bob Larrivee – Director/Industry Advisor for AIIM Professional Development Center – SharePoint ECM Demand for process automation is rapidly increasing as organizations struggling to compete in a stressed economy work to survive and hopefully grow. The concept of process automation is a sound … read more E-Calendar Records by John Phillips – Management Consultant for Information Technologies Decisions – ERM As amazing as technology systems are in their ability to enhance creating, sharing, and processing information more efficiently and effectively, it still amazes me how many ways we discover that…read more Why it’s a POST Implementation Review…

A few of us were playing around the other night with a new conceptual framework for talking about the lifecycle of ECM. (Hey, once you went past the 24th hour of hurricane pre-coverage, we had to do something!) I’ve literally attached our back of the napkin thoughts, along with a bit of explanation for the layers. What do you think? The Top Layer: Manage – Content and Process Focuses on the fundamental purpose of making an investment in ECM – practice and technologies. How do you meet your core business goals of enhancing productivity, reducing risk and cost, and encouraging innovation, when these are often in conflict with each other? The Middle Layer: What the end user does A user centric overview of the fundamental capabilities of ECM. These are the tasks and activities most business users will perform. All other elements are/should be background services to deliver the automation, compliance, process efficiencies behind the scenes. Create/Capture – The intake of enterprise content regardless of the format. From traditional paper scanning, to email filing, integration with office suites, to capture of rich media or graphics, and social media content created for business purpose. Organize – End users will categorize, add…

Applying  a Hold in SharePoint 2010 There are a number of ways to apply holds in SharePoint 2010.  We’ll try to address each of them before this series is through, but I’ll show you the ‘standard’ (manual) process here. (Just a note.  Our friends at Microsoft kinda dropped the ball on applying holds in one respect.  [...]